Gear FAQs
Have questions about caring for or using your EXPED equipment? You're in the right place!
We've answered some common gear-related questions below.
Gear FAQs
Sleeping mats & pillows
What is R-value?
R-value is a measure of thermal resistance. It indicates the efficiency of insulation by measuring its resistance to heat transfer. The higher the number, the slower the rate of heat transfer through an insulation. In EXPED sleeping mats, higher R-values help sleepers retain the heat their bodies generate and the result is the pleasant and sometimes elusive condition called warmth!
Can I store my mat in my rooftop tent?
It’s fine to use and store the mat in a rooftop tent while on a trip, but in warmer climates, we recommend leaving the valve caps open during the daytime as a precaution so that the mat cannot over-inflate from the heat of sun exposure.
In general, it's good to keep the mat somewhere cool and dark to minimize damage from excessive heat or UV radiation. It’s also best not to keep your mat in a rooftop tent year round for long-term storage.
Do you use any harmful chemicals on mats?
All fabrics used in our sleeping mats are either OEKO-TEX® 100 or bluesign® certified. This means they are free of any flame retardant and PFAS-based DWR treatments.
How should I store my mat?
Store your mat in a cool, dry place, unrolled with the valves open and out of reach of pets with claws.
Can I use an electric pump to inflate my mat or pillow?
You can use any EXPED electric pump, such as the Widget or Mega Pump, to inflate your mat.
We do not recommend the use of any electric pumps other than our own because overinflating your mat or pillow can cause irreparable damage.
What products can I use to repair my mat?
We include an adhesive patch in our mat repair kits for quick and easy repairs in the field. Follow the instructions in the repair kit that came with your mat. For more permanent repairs we recommend the EXPED MAT FIELD REPAIR KIT.
Do not use rubber cement, duct tape, or plumber’s tape to try to repair punctures, tears, or valves.
How can I clean my mat?
The first step is to make sure all valves are fully closed. We recommend cleaning your mat with warm water and a mild soap. Do not use bleach to clean your mat. If needed, you can use a rag or soft sponge to carefully scrub the mat. After using soap, rinse it well. The mat should air dry after cleaning. Do not put your mat in a washing machine or dryer.
Help! My camping mat is not self-inflating.
When our mats are stored in a compressed state for prolonged periods, the interior foam gets used to its compressed (rolled-up) shape and can cause sluggish self-inflation of the mat.
We also like to point out (since many overlook it) that the mats come with an “inflation wedge” (looks like a zipper pull) piece next to the inflate valve. This is designed to be inserted between the plastic valve wall and the green silicone “flapper” seal to create an adequate gap for air to enter the mat. If your mat’s foam seems compressed, filling the pad to full inflation (until the mat is firm) and leaving it inflated for a few hours should be enough to de-compress the memory foam and restore the mat's self-inflating ability for subsequent uses.
I bought an EXPED mat second-hand, and it doesn’t hold air. What should I do?
Although used gear (purchased second-hand) is not covered under warranty, we will gladly repair any Exped product we think is salvageable in order to keep our gear out of the landfill for as long as possible. For customers in the USA, please send us your information by filling our WARRANTY AND REPAIR SERVICE REQUEST form to get started with the repair process.
I love your mats, but I need one with specific dimensions. Does EXPED make custom-sized mats?
Unfortunately, we do not have the resources to manufacture custom-sized mats for our customers.
Gear FAQs
Backpacks & Drybags
How do I repair a puncture in my drybag?
Durable waterproof repairs of holes or tears can be made easily with the EXPED Mat Field Repair Kit or with glue that can be purchased at your local outdoor gear shop.
We recommend Seam Grip + WP Waterproof Sealant and Adhesive or Aquaseal UV Repair Adhesive from our friends over at GEARAID for most punctures.
Small punctures can be located easily by holding the drybag up against a light source (sunlight or headlamp). Mark the puncture and apply the glue according to manufacturer’s instructions.
How can I clean backpacks and drybags?
Backpacks and drybags should never be washed in washing machines or dried in a dryer, as this can lead to permanent damage of the fabrics and the polyurethane (PU) coating. Detergent residue and fabric softeners can also damage the coating.
We recommend washing your backpacks and drybags by hand in warm water using a mild soap. Stains can be removed with a soft brush. Air dry thoroughly (no direct sunlight or heat source) and store in a dry place.
How should I store my backpack or drybag?
Before storing your backpack or drybag make sure it is completely dry. Drying backpacks or drybags can take a few days. Storing a wet backpack or drybag can lead to mildew, mold, and permanent damage of the coatings. Store your backpack or drybag in a cool, dry place with low humidity.
What's the difference between women's and men's backpack models?
The shoulder straps and hip belts of the women's versions are shorter than of the men's version and the suspension system is narrower and shorter. Details are found under the specific model.
Women's models can be used by men and vice versa.
What is the difference between the terms submersible, waterproof, weatherproof, water repellent and water resistant?
Because there are different levels of resistance to water’s movement through a fabric, zipper or other barrier (pack closure, tent floor, tent fly, stuff sack, etc.), the outdoor industry has long used these terms to help with expectations. Be aware that within each of these categories, there are varying degrees of performance.
Here is a breakdown of how EXPED uses these terms and what to expect from each:
• Submersible is the term used to describe the highest level of waterproofness a fabric and/or item of gear can offer. These items can withstand a period of time under water. Because water pressure dramatically increases the likelihood of leakage, of both fabrics and closures, products described as submersible are equipped with relatively costly and specialized features.
• Waterproof conveys, in EXPED terms, a level protection from water for outdoor uses short of submersion. Backpacks with roll-top closures, factory-taped seams and inner laminations of waterproof films for the fabric are good examples. Products we call waterproof, when closed tightly, will perform very well in downpours of rain for long periods.
• Weatherproof describes an item of gear that will resist water’s intrusion for short periods of time. These products may use waterproof fabrics (see above) but some or all of the closures and seams are not built to withstand continuous downpours or windblown water.
• Water resistant and water repellent are terms similar to weatherproof. Water penetration is slowed, but not stopped. We use these terms mostly when describing components of an item of gear – zippers and fabrics. Zippers described as water resistant typically have a rubbery material covering the teeth, which slows water’s entry. The outer surfaces of fabrics are frequently treated with a durable water repellent (DWR), which encourages water to form beads on the fabric surface and roll off. This is the first line of defense against water but is subject to being worn off with use and must be re-applied occasionally.
Gear FAQs
Sleeping bags & camp footwear
How do I choose the correct size sleeping bag for my height and build?
It’s best to choose a sleeping bag that is close to your body size. Because your body heats up the space in the sleeping bag, if the empty space in the sleeping bag is much larger than your body, it will take more body heat and more time to heat the space. If you prefer a roomier sleeping bag, you may want to size up, but keep in mind you may not heat the space as efficiently.
Do you use any harmful chemicals on sleeping bags?
All fabrics used in our sleeping bags are OEKO-TEX® 100 certified. This means they are free of any flame retardants and PFAS-based DWR treatments.
Please visit the individual product page for details and specifications.
How do I wash my sleeping bag?
For most sleeping bag cleaning, we recommend spot-cleaning with a damp sponge. If the bag needs a deeper cleaning, use a front-loading machine with no agitator and follow the directions below based on the type of sleeping bag you have:
• For the EXPED MegaSleep and other synthetic-insulated sleeping bags, start by zipping the bag fully closed. Use a gentle or mild detergent. Select cold water and the delicate cycle on a front-loading machine. Do a second rinse cycle once the wash is complete. This will ensure all detergent is removed. Next, we recommend two spin cycles, which will remove excess moisture. Dry in a dryer with low or no heat or hang dry. Be sure to support the sleeping bag over several lines or rungs of a drying rack to reduce stress on any one section of the bag.
• For down-insulated sleeping bags, start by zipping the bag fully closed. Use down wash as a detergent. Select cold water and the delicate cycle on a front-loading machine and do a second rinse cycle once the wash is complete. This will ensure all detergent is removed. Next, we recommend two spin cycles, which will remove excess moisture. Dry in a dryer on the medium heat setting. Include two or three clean tennis balls in the dryer to fluff the down and restore full loft.
• For wool-insulated sleeping bags and blankets, hand wash or machine wash on wool setting separately. Use soap in warm water, rinse well. Air dry or tumble dry on low. Do not wring or iron. Do not use bleach or fabric softener. Do not dry clean.
How should I store my sleeping bag when not in use?
When not in use, we recommend storing your sleeping bag in a large mesh storage sack. This ensures the bag's insulation retains the maximum loft and warmth in use. When traveling it is okay to compress the bag and keep it stored in a waterproof dry bag. If the down is compressed or lacks loft after a long trip, put the sleeping bag in a dryer on a no-heat setting with two or three clean tennis balls. If the down does not regain its loft, it may need to be washed according to the instructions.
When you return from a trip it is very important to dry your sleeping bag completely. Unzip the bag, spread it over a couch or several chairs and make sure it’s dry before storing it in the mesh storage bag. It’s best to store sleeping bags in a dry, temperature-controlled room, away from pets.
What are EN temperature ratings for sleeping bags?
The EN (European Norm) rating is a strict test designed to provide objective measurements and standardize how sleeping bags with hoods are compared and marketed across brands. It is intended to help customers make informed choices using independently derived temperature ratings.
Each EN sleeping bag test produces four temperature ratings - Upper Limit, Comfort, Lower Limit and an Extreme rating, with the following definitions:
• Upper limit: The temperature at which a normal man* can sleep without excessive perspiration. It is made with the hood and zips open and with the arms outside the bag.
• Comfort: The temperature at which a normal woman* can expect to sleep comfortably in a relaxed position.
• Lower limit: The temperature at which a normal man can sleep in a curled position for eight hours without waking up.
• Extreme: The minimum temperature at which a normal woman can stay for six hours without risk of death from hypothermia (although frostbite is still possible).
EN ratings are derived from controlled, scientifically repeatable tests. The humans who use these sleeping bags, however, can't be so precisely measured.
Many variables affect how warm a person will be inside a sleeping bag. Level of fitness, quality of recent sleep, level of hydration, level of exhaustion from the day’s efforts, food recently eaten, personal reactions to altitude, mental state and other difficult-to-quantify factors can have a significant effect.
Additionally, most people can identify themselves as either a “warm sleeper” or a “cold sleeper.” For cold sleepers, EXPED recommends choosing a sleeping bag one temperature rating warmer than EN tests would suggest. Also, because most of the heat lost in a night’s sleep goes into the ground, a properly insulated sleeping mat for the conditions is critically important.
How should I wash my Camp Booties and Camp Slippers?
To wash Camp Booties and Camp Slippers use a gentle or mild detergent. Select cold water and the delicate cycle on a front-loading machine. Dry in a dryer with no heat or hang dry.
How should I wash my Down Socks?
To wash Down Socks use down wash as a detergent. Select cold water and the delicate cycle on a front-loading machine. Dry in the dryer on the medium heat setting. Include two or three clean tennis balls in the dryer to fluff the down to its full loft.
Gear FAQs
Tents & shelters
How are EXPED tents designed and constructed?
We're glad you asked! We have an ENTIRE PAGE ON WHY OUR TENTS ARE BUILT THE WAY THEY ARE and the defining characteristics of an EXPED tent.
Do I need to seam seal an "Extreme" version tent?
"Extreme" tents are have silicone-coated flies. The seams of a silicone-coated tent cannot be factory seam-taped. The seams are sewn with cotton-wrapped polyester thread that expands when wet to seal the stitch holes. The seams of an "Extreme" series tent can be treated with a silicone seam sealer. We recommend Seam Grip SIL Silicone Tent Sealant.
Do I need a footprint for my tent?
A footprint is recommended for your EXPED tent as it protects the tent floor from abrasion or damage through sharp objects. Tent footprints are sold separately.
How do I connect my Mira footprint to the tent?
The footprint for the Mira tent is designed to be free floating below the inner tent. You can also set the tent up in Ultralight Mode, using only the footprint, rain fly, and poles. In this situation, the poles go directly into the footprint grommets and side-release buckles on the rain fly can be paired to side-release buckles on the grommeted webbing of the tent footprint.
How do I care for my EXPED tent?
A properly looked after and maintained tent is a happy tent. Here's some of our general maintenance and care tips:
• UV Radiation: Nothing “kills” a tent faster than UV radiation. Lightweight tents are not intended for use in prolonged, stationary settings in which they remain exposed to the sun. To prevent degradation of the tent fabrics set the tent up in the shade, cover it with a tarp or take it down during the day. Also consider alternative products designed for such use made of canvas or awning materials. Damage due to UV exposure is not covered by the warranty.
• Cleaning: A dusty or dirty tent is best washed with a water hose and sponge. Never dry clean or place a tent in a washing machine or tumble dryer as this may damage the coatings and fabrics.
Should the canopy need cleaning due to stains or odor, hand wash in a tub using mild detergent. Do not wash the tent floor fabric with detergent as this may damage the coating. Rinse and dry thoroughly.
• Storage: Dry and air your tent thoroughly prior to storage. Note that it may take a couple days for all seams, zippers, and webbing to completely dry. Store the tent in a cool dry area away from direct sunlight as even synthetic fabrics may be affected by mildew when exposed to humidity, thus damaging the waterproof coating on your tent.
If the tent has been used in a salty environment (sea kayaking, salt deserts, etc.), we strongly recommend setting it up and spraying all components with fresh water and thoroughly drying before storing.
• Zippers: Sand, dust and grit cause abrasion and damage to the zipper. Wash with water and clean with a toothbrush when necessary. Apply a bit of silicone lubricant for a long lasting and smooth running zipper glider.
What does the water column value mean and how is it tested?
Water column is a unit of measurement used to describe the resistance of a fabric to water penetration. A 10 cm² fabric sample is tensioned under a water cylinder and the height of this column (in millimeters), when droplets are first pressed through the fabric, determines the water column value. Examples include the various levels achieved by different tent floor fabrics in our line. We often use fabrics with a 3,000mm rating for 3-season tents and up to 10,000mm fabrics for winter/expedition tents.
For more information on common terms used to describe our tents and materials used, refer to our tent materials & general terms guide.
How-to
Repair Videos
Learn how to patch your own sleeping mat, whether you're mid-adventure or at home.
Still have gear-related questions?
Our Customer Service Team can be reached Monday through Friday, 8am to 4pm Pacific Time. We are closed most major holidays.
Simply submit your inquiry via the contact form below, or reach out to us via phone at 866-326-4586 (toll-free) or 206-900-7583.
Contact form
*You can also submit an email to us directly at service@expedusa.com